CUSTOMER
Customer Service System
Customer Service System
All of employees will realize ONE-STOP SERVICE as an owner of each position.
 |
 |
 |
||
|---|---|---|---|---|
| Emergency service | Plus one service | Happy call service | ||
| 24-hour waiting for service If there is urgent A/S, we go to the field rapidly anytime so that your valuable time doesn’t be wasted. | Receive two services all at once. The engineer visiting your side will test other machines besides the machine serviced. If you have any machine you want to request, please don’t hesitate to request. | We will be responsible till the afterward of the service After the service, we will confirm the facility status and service satisfaction, so we will be responsible for even small inconvenience of customer to the end. |
 |
 |
 |
||
|---|---|---|---|---|
| Service responsibility system | Free service for re-disordering | Promising-visit system | ||
| With name and noble! We guarantee the belief of service if the employee of service submits ID card. also we will enforce the system visitor notices his name and belonging before the visit |
If the machine serviced is broken down because of same symptom, it is fixed for free. In spite of re-disordering, please apply the service without any hesitation. | After you nominate the most convenient date and time you can receive the service. We will visit you in the exercise time and provide the exercise service |